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Step 1: FAQ

For most problems, there is a very high chance that someone else has had the problem before and we've help them solve it!

To help everyone profit from this experience we constantly update the Frequently Asked Questions - so that's usually the best place to start, and definitely the quickest way to get your questions answered! Try it now, check out the FAQs.

Step 2: Electronic Contact

The FAQs didn't help? Now you can try contacting us by email.

For email, send a message to:

We get a lot of requests for help , especially on weekends, so we can't always answer quickly. We will try our best to answer your question within the same day but please be patient.

Step 3: Human Contact

Finally, if none of the above work or you have a super-urgent and super-important problem that cannot be resolved by email, you can call the mEye support number between 9am and 5pm Monday to Friday (except public holidays).

Call mEye Support: 03-64119920